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PT Garuda Indonesia (Persero)

Post By eidmin on Monday, May 16 | 3:02 PM

Garuda Indonesia
PT Garuda Indonesia (Persero) is the national airline of Indonesia. It is named after the mythical bird Garuda. It is headquartered at Soekarno-Hatta International Airport in Tangerang. Garuda Indonesia is listed as a 4-star airline by Skytrax, and is also listed among Skytrax’s Quality Approved Airlines. It is wholly owned by the Indonesian Government and employs 6,285 staff (at March 2007). We are currently seeking:

Passengers Service Assurance

Responsibilities:
Ensuring the achievement of On Time Performance (OTP) through the Pre and Post Flight handling Handling and Customer Service
Ensuring the Pre and Post Flight Operational handling and Customer Service by Ground Handling Agent (GHA), working in accordance with applicable SOPs
Ensure handling of Code Share Agreement for Pre and Post Flight Handling and Customer Service with Other Carrier done according to procedure
Ensuring availability of activity reports relating to the Pre and Post Flight Handling and Customer Service
Ensure handling of Flight Irregularities by GHA run in accordance with SOP
Ensuring availability of Flight report irregularities
Ensures implementation of operational activities of flight and in flight catering in accordance with (Service Level Agreement) SLA
Ensuring the follow-up findings of SLA, Service Station Report by GHA actionable

Operation Service Assurance

Responsibilities:
Ensuring the achievement of On Time Performance (OTP) via the operational handling of Load Control / Ramp Control / Catering Control by Ground Handling Agent (GHA)
Ensuring operational Load Control / Ramp Control / Catering Control by GHA run in accordance with applicable SOPs
Ensuring the availability of activity reports relating to Load Control / Ramp Control / Catering Control
Ensure handling of Flight Irregularities by GHA run in accordance with SOP
Ensuring availability of Flight report irregularities
Ensures implementation of operational activities of flight and in flight catering in accordance with SLA
Ensuring the follow-up findings of SLA, Station Operations Report by GHA actionable

Requirements:
Male / Female
Indonesian citizen
Age max. 28 years
Education min. D3 in any majors (preferably majoring in Air Transportation / Airport Operations) from reputable university / educational institutions
GPA min. 2.75 (4:00 scale)
Good looking
min height for women. 160cm, and men min. 165cm, with a proportional weight
Fresh graduates are welcome to apply
Proficiency in English (active oral and written)
Mastering the use of computer and information system applications (min. Ms Office and Internet)
Willing to be placed in the airport area and works with shift system (shuttle provided with door-to-door)

Closing Date: 22 May 2011

How to apply:
Please apply online through our e-Recruitment website at:
http://career.garuda-indonesia.com/